Training programs and study visits

Study Visit: E-Governance and E-Services: Best Practices and Lessons from Estonia

Activities: a study visit to Estonia for Ukrainian authorities, self-government bodies and experts in the sphere of E-Governance, E-Services, and CNAPs from 4 Ukrainian regions: Vinnytsia, Zaporizhia, Ivano-Frankivsk and Poltava. The aim of the visit was to showcase Estonian best practices in two areas: E-Governance and E-Service with a focus on programs, technology and approaches that use technology to improve local governance and municipal service provision. Specifically, the study tour enabled participants to:

  • Gain greater insight into how E-Governance and E-Service provision reform was and is implemented in Estonia;
  • Understand the role of Estonian elected officials and civil servants in supporting and promoting E-Governane and E-Service provsion in Estonian municipalilties;
  • Understand the role of City Departments, City Administrative Support Centres and other relevant organizations and how they support E-Governane and E-Service provsion in Estonian municipalilties;
  • Examine how municipal services are delivered electronically implemented in a collaborative manner and ow this model of service delivery can be adapted for implementation in their own context;
  • Witness municipal e-services are provided to support open democratic governance, and quality service provision in Estonian cities.

Region: Ukraine

Duration: October 20-27, 2019

Funding: The international technical assistance Project “Partnership for Local Economic Development and Democratic Governance” (PLEDDG) implemented by the Federation of Canadian Municipalities with financial support from the Global Affairs Canada (GAC).


Study Visit on Spatial Planning: Introduction to the Estonian Experience

Activities: strengthening capacities of professionals and decision makers from the relevant Georgian, Moldovan and Ukrainian authorities by a joint study visit to Estonia on spatial planning issues. The purpose of the visit was to:

  • enhance understanding on how to transition from a socialist planning approach to an inclusive one;
  • enhance understanding of what are the guiding principles of inclusive approach to spatial planning;
  • give an opportunity to engage in peer-to-peer knowledge sharing;
  • establish a contact network with Estonian colleagues and interlocutors and to continue communication and knowledge sharing beyond the project;
  • enhance understanding of who and how to include in the planning process to ensure that all relevant stakeholders can contribute, and their contribution weighed equally.

The trip covered viewpoints of different stakeholders. It also provided an overview of the content of Estonia’s national spatial development plan ’Estonia 2030’ and provided insight on spatial planning by the subnational governments derived from this document. The visit included an overview of the regulatory framework and enabled participants to familiarize with various regulatory documents that derive from the legislative framework.

Region: Georgia, Moldova, Ukraine

Duration: September 23 – 26, 2019

Funding: Die Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH


Project: Strengthening democratic processes, rule of law and good governance in Eastern Partnership countries

Activities: sharing experiences from EU accession, EU-related reforms, supporting independent media, building cooperation among government structures and civil society, developing e-services/e-tools on central and local level, preventing and combating domestic violence through training visits, organising and facilitating participation at (sub)events including:

  • Agricultural specialists from EaP countries at Agroforum Mare Balticum 2018 – Digital Future of the Global Agriculture (17- 19 April, 2018)
  • Training visit of Moldovan education specialists in Estonia (2-5 May, 2018)  
  • Land improvement specialists from Belarus and Ukraine at Digitalisation and Future Prospects of Land Improvement Conference in Estonia (23 – 25 May, 2018)
  • Journalists from Belarus at e-Governance Academy Conference (29-30 May, 2018)
  • Eastern Partnership Panel at Lennart Meri Conference (1 – 3 June, 2018)
  • Study Visit of Georgian teachers to Estonia in cooperation with Information Center on NATO and EU (4-8 June, 2018)
  • Training of local journalists on cross-media and data journalism in Chisinau, Moldova (17-18 June, 2018)
  • Eastern Partnership and information warfare sessions at the Opinion Festival in Paide, Estonia (10 -11 August, 2018)

Region: Belarus, Georgia, Moldova, Ukraine

Duration: 1 April, 2018 – 31 January, 2020

Funding: MFA of Estonia


Project: International Cooperation Project: Reforms and Communication – Strengthening of democratic governance and building capacity of communication in regions of Ukraine


  • Trainings in Estonia and Ukraine for the capacity-building of law enforcement communication specialists from Ukrainian Fiscal and Border Guard Service, Police Service and National Anti-Corruption Bureau of Ukraine in cooperation with the EU Assistance Mission to Ukraine (EUAM) and the NATO Information and Documentation Center (January 30 – October 20, 2017). Funding: MFA of Estonia
  • Training to improve journalists’ professional skills and guiding on how to communicate reforms to the public as well education on integration with the EU were provided to local journalists and journalism students in Odessa (September 28 – 30), Kherson (October 4 – 6), Mariupol (February 17 – 23), Zaporizhie (March 12 – 14), Mykolayiv (June 18 – 20), as well as pre- and follow-up roundtables and press-tours in Ukraine (July 6, November 9, and December 6, 2017). Funding: US Emerging Donors Fund & MFA of Estonia
  • Trainings in Estonia and Ukraine to develop and strengthen cooperation between local government and civil society representatives in Zaporizhie (June, 2017 – 2nd half of 2018). Funding: Government of Flanders
  • Trainings in Estonia to develop expertise and enhance understanding of EU-related reforms of local journalists and media representatives (to take place in 2nd half of 2018). Funding: US Emerging Donors Fund, MFA of Estonia
  • Publication, translation and distribution of communication manual to relevant institutions

Region: Ukraine

Duration: 20 January, 2017 – 19 January, 2019

Funding: MFA of Estonia in cooperation with EDCF


Project: Reports on reform process in EaP countries (Armenia, Georgia, Ukraine)

Activities: Overview of the status of decentralisation and local level media in Ukraine, Public Administration Reform and implementing gender equality principles in Armenia, combating domestic violence and local level media in Georgia.

Region: Armenia, Georgia, Ukraine

Duration: 1 November, 2017 – 31 October, 2018

Funding: MFA of Sweden, MFA of Estonia


Project: Creating availability of Estonia’s reform experience and expertise for Ukraine to implement EU-related reforms

Activities: Sharing Estonia’s experience in developing a mineral strategy for a delegation from Ukraine in cooperation with the Estonian Ministry of Economic Affairs and Communications (May 24-27, 2017)

Sharing Estonian know-how and skills in organising a popular public opinion festival with National Anti-corruption Bureau of Ukraine to aid in organising a similar anti-corruption-themed event that is scheduled to take place in September 2018.

Region: Ukraine

Duration: 1 April, 2017 – 30 September, 2018

Funding: MFA of Estonia


Project: Increasing the capacity and sustainability of the National Anti-Corruption Bureau of Ukraine (NABU)

Activities: Capacity-building trainings comprising theoretical and practical work conducted in Ukraine and Estonia for NABU detectives, operatives, and internal control officials by Estonian on-the-job experts.

Region: Ukraine

Duration: 1 December, 2017 – 31 August, 2018

Funding: MFA of Estonia in cooperation with Danida and the European Union Anti-Corruption Initiative (EUACI) implemented by Denmark


Project: Introduction of IPSAS (International Public Sector Accounting Standards) on Local Government level in Georgia based on Estonian experience

Activities: mapping of the current state of the local government needs and comprising a roadmap for implementing standards.

Region: Georgia

Duration: 1 December, 2017 – 31 August, 2018

Funding: Die Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH, MFA of Estonia


Project: Supporting Ukrainian reform processes via countering influence of disinformation of European Integration

Activities: Strengthening the capabilities of the Ukrainian Crisis Media Center and Ukrainian media specialists in covering EU-related reforms and combating disinformation in Russian language media channels. Comprising and presenting several analyses on the portrayal of Europe, Ukraine, Nordic Countries, France and the UK on Russian language televised media. Presentations have taken place in Brussels, Paris, London (Chatham house) and Tallinn (ECEAP Annual Conference).  

Region: Ukraine

Duration: 1 November, 2017 – 31 August, 2018

Funding: MFA of Norway, MFA of Estonia


Project: Creating availability of Estonia’s reform experience and expertise for Armenia to implement EU-related reforms

Activities: Training visit of the delegation of Armenian Ministry of Territorial Administration and Development organised in cooperation with the Tallinn Development and Training Center to learn from Estonian experience and expertise in the field of local government structure reform and capacity building (December 18 – 21).

Region: Armenia

Duration: 1 December, 2017 – 31 July, 2018

Funding: MFA of Estonia


Project: EU Eastern Partnership panel at Tallinn e-Governance Conference 2018

Activities: Organising a discussion panel titled: “Cross-border eID and Trust Services between the EU and 3rd Countries” to facilitate discussion on the opportunities and obstacles presented by EU’s eIDAS Regulation and its implementation.

Region: EaP & EU

Duration: 1 March, 2018 – 30 June, 2018

Funding: MFA of Estonia


Project: Creating availability of Estonia’s reform experience and expertise for Belarus to implement EU-related reforms

Activities: Training visit in Estonia on the establishment and implementation of e-tax system for top-level officials headed by Vice-Minister of Tax Collection Igor Klepcha (3-5 April, 2018).

Region: Belarus

Duration: 1 December, 2017 – 30 June, 2018

Funding: MFA of Estonia


Project: Awareness raising in the field of development cooperation and humanitarian aid

Activities: Awareness raising on topics including e-governance, ICT solutions, Eastern Partnership and strategic communication, in geographical regions important for Estonian development cooperation and humanitarian aid by organising  high-level events including

  • A joint informal working party session for the Working Party on Development Cooperation (CODEV) and the Working Party on Humanitarian Aid and Food Aid (COHAFA) (24-25 July, 2017).
  • “Identity for All and e-Governance: Making everybody count for Sustainable Development” event organised in Brussels in the framework of Estonian Presidency of the EU Council (5 December, 2017).

and facilitating participation at:

  • Estonian panel on the 6th EU-Africa Business Forum in Abidjan, Ivory Coast (27 November, 2017)
  • ECEAP’s 5th Annual Conference titled “Internal, External and Public Perspectives on the Eastern Partnership After the 2017 Summit” (2 March, 2018).    

Region: Europe, Africa

Duration: 29 June, 2017 – 31 March, 2018

Funding: MFA of Estonia